Expresso Churn Prediction Challenge by AIMS Ghana
Predict when an airtime customer will move to another provider
44 data scientists enrolled, 38 on the leaderboard
Customer serviceTelecomPredictionStructured
7 September 2020—23 September 2020
17 days

This is a private hackathon open to AIMS Ghana participants. If you are a machine learning enthusiast and would like to participate, contact Zindi Ambassador John Bagiliko.

Expresso is an African telecommunications company that provides customers with airtime and mobile data bundles. The objective of this challenge is to develop a machine learning model to predict the likelihood of each Expresso customer “churning,” i.e. becoming inactive and not making any transactions for 90 days.

This solution will help Expresso to better serve their customers by understanding which customers are at risk of leaving.

About AIMS Ghana:

The African Institute for Mathematical Sciences – Ghana (AIMS Ghana) is a pan-African centre of excellence in education and research located at Summerhill Estates, Santeo, in the Greater Accra Region. They recruit talented students from all over Africa and prepare them for careers in Mathematical Sciences. Operating as a partnership between African and international universities, AIMS Ghana provides an innovative and relevant curriculum within a unique 24-hour learning environment.

About Expresso:

Expresso is an African telecommunications services company that provides telecommunication services in two African markets: Mauritania and Senegal. Expresso offers a wide range of products and services to meet the needs of customers.