UmojaHack Rwanda: Expresso Churn Prediction Challenge by UmojaHack Africa
RWF 3,800,000
Predict when an airtime customer will move to another provider.
77 data scientists enrolled, 56 on the leaderboard
Customer serviceTelecomPredictionStructured
27 June
9 hours

This is a private hackathon open to UmojaHack Rwanda participants. If you are a university student in Rwanda and would like to participate, contact Zindi Ambassador Juste Nyirimana.

Expresso is an African telecommunications company that provides customers with airtime and mobile data bundles. The objective of this challenge is to develop a machine learning model to predict the likelihood of each Expresso customer “churning,” i.e. becoming inactive and not making any transactions for 90 days.

This solution will help Expresso to better serve their customers by understanding which customers are at risk of leaving.

About Expresso:

Expresso is an African telecommunications services company that provides telecommunication services in two African markets: Mauritania and Senegal. Expresso offers a wide range of products and services to meet the needs of customers.

About FAIR Forward and GIZ (

The “FAIR Forward – Artificial Intelligence for all” initiative promotes a more open, inclusive and sustainable approach to AI on an international level. It is implemented by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ). FAIR Forward seeks to improve the foundations for AI innovation and policy in five partner countries: Rwanda, Uganda, Ghana, South Africa and India. Together with our partners, we focus on three areas of action: (1) strengthen local technical know-how on AI, (2) increase access to open AI training data, (3) develop policy frameworks ready for AI.

Thank you to Google for sponsoring UmojaHack Ghana.