Junior Data Analyst
Do you love analysing and interpreting data? Are you a performance driven individual and does it excite you that your insights can make worldwide changes? Then you may be the right fit for this position…
Data modelling, Business/Data Analysis
Cape Town, South Africa
Company Size
10-50 employees
Experience
1-2 years
Employment Type
Full-time
16 days ago

About Hepstar

Hepstar is a Cape Town based TravelTech company that focusses on the supply and optimisation of travel ancillary products and services for airlines, online travel agencies and travel technology companies, particularly products offered to customers during the online ticket booking process. We are passionate about building and maintaining our proprietary technology stack that facilitates our ability to increase ancillary attachment rates and revenue from the sale of travel ancillaries while ensuring customer needs are met and customer experience is personalised. Data driven decision-making forms part of our daily lives of solving product recommendation and merchandising challenges. Hepstar has been recognised for its pioneering software, not only in Africa but also across the world. In 2019 Hepstar was recognized as one of the world’s top 100 most innovated InsurTech Companies by InsurTech100.

We are a team of individuals who are passionate, dynamic and hard working. We are here to challenge traditional business models and incite disruptive changes within the industry we operate in!

Purpose of the role

We are looking for a highly motivated individual who loves analysing data from multiple sources to deliver innovative analytical solutions to complex problems that directly impact the company's bottom-line.

Under the supervision of the Head of Data Science & Analytics, you will plan and execute data analysis projects to extract relevant insights from medium to large data sets. The data will in turn be used to identify optimisation opportunities in terms of identifying unserved segments, potential AB and multivariant tests, product development and product merchandising strategies applied in various online distribution channels.

Daily activities include, but are not limited to:

  • Create reports for internal and external stakeholders that can be used to make decisions;
  • Create and maintain reporting templates for internal and external audiences;
  • Provide real insights into customer purchasing behavior and find answers to business questions with pro-active recommendations influencing optimisation actions and future analytical projects;
  • Deliver data-driven insights using statistical techniques;
  • Extract data from different databases via SQL and other query languages;
  • Analyse AB test results to discover statistically significant findings;
  • Manage monitoring tools (e.g. dashboards);
  • Disseminate results internally and externally through presentations and reports;
  • Build data driven models to abstract customer behaviour using predictive modelling techniques;
  • Interpret performance and provide the appropriate narrative regarding program performance to internal and external stakeholders;
  • Interest in learning new analytics tools and techniques;
  • Assist in making data analytics a cornerstone of the company.

Desired skills, competencies and experience:

Qualification

  • Relevant tertiary qualification in statistics, computer science, research or similar.

Skills

  • Creative mind to use data to solve business challenges;
  • Strong analytical skills with the ability to independently collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy;
  • Basic programming skills, particularly Python;
  • Proficiency in available data analytics tools and experience in manipulating and analysing large data sets (eg SQL, R, Python, Matlab, KNIME, Pandas, Google Data Studio, Microsoft Power BI);
  • Strong planning, organising and time management skills;
  • Advanced MS Office skills (especially MS Excel pivot tables);
  • Knowledge of and experience with data analytics tools and techniques (Predictive analytics experience/knowledge is a plus).

Experience

  • Minimal 1 year business reporting experience;
  • Ability to translate data analysis insights into actions;
  • Proven ability to complete projects and ad-hoc requests timeously and in line with requirements;
  • Experience in running statistical data analyses;
  • Experience in building predictive models, machine-learning approaches, clustering and classification techniques is a bonus;
  • Knowledge of the financial industry and/or fintech is a bonus.

What Hepstar offers you:

  • Gain experience in the traveltech and insurtech space at the same time;
  • Be part of an incredibly dynamic, passionate and energetic team;
  • Flexible working hours

As the role is based in Cape Town, there is a preference for Cape Town-based candidates. Anyone who is eligible to work in South Africa is welcome to apply. If the candidate is not South African however, it will be the candidate's responsibility to organise the necessary work visa, with support from Hepstar. The contract will be conditional on successfully obtaining the visa.