Zindi Privacy Policy


Welcome to the Zindi privacy policy ("Privacy Policy"). This Privacy Policy is complementary to, and should be read and understood together with our general Terms of Use, and all defined terms in the Terms of Use, shall apply to this Privacy Policy.

We are committed to protecting your privacy. All information, including your personal information gathered on the Website will only be used in accordance with this Privacy Policy.

What Do We Mean By Personal Information?

Personal information refers to any information that identifies or relates specifically to you, for example, your name, or any other information you use when registering an account, when entering a Competition, or posting on the Website ("Personal Information").

What Information Do We Collect And How We Collect It?

We collect different types of information from (and about) users of our Website, including information:

  1. from which you may be personally identified (like your name, e-mail address, telephone number, or any other identifier); and
  2. about your internet connection, the hardware you use to access the Website and your usage details.

This information is collected:

  1. directly from you when you voluntarily provide it; and
  2. automatically as you use the Website. Information collected automatically may include your IP address and information collected through cookies.

Information You Provide To Us

We may collect:

  1. information provided at the time of registering as a user, or when posting material, or receiving prizes.
  2. correspondence, in the event that you contact us;
  3. your responses to surveys completed, from time to time;
  4. your activity history on the Website; and/or
  5. User Content.

Many of our services let you share information with other people, and you therefore directly control what information you share. Any information that you voluntarily choose to include on the Website that is accessible to other users, such as a public profile page, or in a forum posting, will be available to other users who access that content. This also applies to information you choose to make available through features that link to third party services. Once you make your information available to others on the Website, your information could be collected and used by the users without restriction. We urge users to use common sense and good judgement when sharing information publicly on the Website.

Data Collection Technologies

The Website may use automatic data collection, depending on the features offered. This may include visits to the Website and how users use the features. This helps customise the Website for visitors in order to improve it, by allowing us to estimate usage patterns and store information about user preferences in order to meet the needs of users.

Automatically collected information is statistical data and does not include Personal Information, however, we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties.

The technologies we use for automatic data collection may include browser cookies. A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser, while the user is browsing. You may refuse to accept browser cookies by activating the appropriate setting on your browser, however, if you select this setting it may influence the functionality of certain parts of the Website. Unless you have adjusted your browser setting to block cookies, our system will use cookies when you use the Website.

Third Party Use Of Cookies

Some content (including advertisements) on the Website is operated by third-parties. These third parties may use cookies to collect information about users while using the Website. The information they collect may be associated with your Personal Information, or they may collect information, including Personal Information, relating to your web activity. They may use this information to provide you with behavioural advertising (or similar targeted content).

We do not control these third parties' tracking technologies. If you have any questions about an advertisement or other targeted content, you should contact the third party directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  1. to deliver our Website content;
  2. to provide you with products or services;
  3. to provide you with account information (including expiration and renewal notices);
  4. to perform our obligations and enforce our rights arising from any contracts entered into between you and us (including for billing and collection);
  5. to notify you about changes to our Website;
  6. to allow you to take part in interactive features;
  7. to deliver prizes for winning solutions;
  8. in any other way as described when you provide the information; and/or
  9. to connect you with messages from recruiters;
  10. for any purpose with your consent.

We may use any information collected from you to enable us or third parties to display advertisements on the Website. Even though we do not directly disclose your Personal Information for these purposes without your consent, if you interact with an advertisement, the advertiser may assume that you meet its target criteria.

Your information may be processed on servers which are located outside of the country where you live. Regardless of where your information is processed, we will always apply the same protections set out in this Privacy Policy.

We aim to provide you with choices regarding the Personal Information you provide to us. Pursuant to this, we have established mechanisms for you to control your information.

  1. Tracking Technologies and Advertising:
    1. You may use your browser settings to block browser cookies, or to send alerts when cookies are being sent.
  2. Disclosure of Your Information for Third-Parties:
    1. If you do not want us to share your Personal Information with third parties, you can opt-out by adjusting your privacy settings under your general account settings and preferences.
  3. Promotional Offers:
    1. If you do not wish to have your e-mail address used by us to promote products or services, you can opt-out by adjusting your privacy settings under your general account settings and preferences and/or clicking on the relevant "unsubscribe" button in any promotional email.
  4. Targeted Advertising:
    1. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by adjusting your privacy settings under your general account settings and preferences

Disclosure Of Your Information

We may disclose combined information about our users that is not personally identifiable, without limitation.

We are not in the business of selling your information. We may, however, disclose your Personal Information in order to develop and maintain the Website and to operate Competitions. We share your personal information in the following cases:

With your consent

We will only share your Personal Information outside the Website if we have your consent. For example, in the event that you give us permission to provide your information to a prospective employer.

For Competitions

We may disclose your Personal Information to the hosts of Competitions to enable your participation in the Competition. The details of such disclosure may be more fully detailed in the relevant Competition Rules.

For external processing purposes

We may provide personal information to our subsidiaries, affiliates or other trusted businesses or persons to process it for us, in compliance with this Privacy Policy and keeping in mind appropriate confidentiality and security measures.

For legal reasons

We will share personal information outside of the Website if we believe that disclosure of the information is reasonably necessary to:

  1. ensure compliance with any court order, law or legal process;
  2. enforce our Terms of Use;
  3. detect and prevent fraud, abuse and security issues or concerns; and/or
  4. safeguard against harm to the rights or safety of Zindi, or our affiliates, users, or the public (and as required or permitted by law).

Accessing Your Information

You can review and change your information on the account settings page of the Website.

Please feel free to email us at zind@zindi.africa to request access to the Personal Information that you have provided to us, or to correct or delete any Personal Information.

If you delete your account from the Website, copies of the information you have previously provided may remain viewable in cached and archived pages.

Business and legal requirements require us to retain certain information for an extended period of time. For example, when you submit an entry in a Competition, we may keep certain information related to your entry in order to guard against cheating, or for legal purposes. Other reasons we might retain some $data include:

  1. security reasons, fraud and abuse prevention;
  2. financial record-keeping; and/or
  3. in order to comply with legal or regulatory requirements.

Data Security

We have implemented security measures designed to secure your Personal Information, and the information you provide to us is stored on our secure servers. However, the safety and security of your information depends largely on you. You are responsible for keeping your password private in order to prevent unauthorised access to your account.

Despite what has been stated above, the internet is not a secure medium and privacy cannot be ensured. Zindi will not be responsible for any damages that you or any third party may suffer as a result of any unauthorised interception of the Website. Furthermore, we are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes To Our Privacy Policy

We may change this Privacy Policy from time to time, but we will not reduce your rights under this Privacy Policy without your explicit consent. We will notify you via email at the email address linked to your account.

Contact Information

All feedback, comments, requests for technical support and other communications relating to the Website should be directed to: zindi@zindi.africa.